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FAQs on how to manage your profile

  • How do I change my profile information?

    To change the information on your profile, all you need to do is hover your mouse over your profile photo (top right-hand corner) - a drop-down box will appear, then just select 'Edit my profile.'...

  • Can I change my username?

    Yes, it's possible and you can change it here.  But first, see below for important details you should know before requesting a username change. Your username can only be changed once per year. In urge...

  • How do I delete my profile?

    We'd love you to stay with us, but you're free to delete your profile at any time, there's no notice period or any other requirement. All you need to do is:  Hover over your profile photo in the top r...

  • Where can I find my last profile visitors?

    To view who has visited your profile, go to 'Who checked me out'.   Note: only Premium and VIP members get to see the full list of people who have checked you out....

  • Can I have more than one profile?

    Sorry, no. In fact, it’s against our Terms and Conditions to create more than one profile.  You’re only allowed to register with one profile.   Why? Because having one profile helps to ensure a qualit...

  • Can I change my date of birth?

    Yes, you can change your date of birth, but only once.  Any further changes won't be possible. ...

  • Why can I only change my birth date once?

    Mistakes happen! In case you enter the incorrect date of birth when signing up, we want you to be able to change it. The reason you're only allowed to change your date of birth once is to discourage s...

  • Can I change my gender?

    Yes. You can change your gender if, for example, you're transitioning, or you chose the wrong one in the sign-up process. Click here to send a request to change your gender. Note: you can only change ...

  • How can I edit my friend list?

    To edit or delete a friend take the following steps: Click on 'Friends' (left-hand menu, next to 'Who's Online') Click '+' Select from the list the friend you want to edit  Click the 'edit' button (se...

  • Where can I find my 'Ignore List'?

    You can find the members you have 'ignored' in your 'Ignore List'.  To see the ignore list, follow these steps: Hover over your profile photo in the top right-hand corner.   From the drop-down list se...