How do I report an error?

If you would like to report an error, please write a request to support and include a precise as possible description so that we can understand and resolve the problem. The following information is also important for assistance:

• your Nickname

• your membership

• your Browser

• Info about when exactly the problem occurs (with which clicks, where on the page)

• are you using a firewall? Which one?

• exact wording of the error message (if you got one)

• Note on how we can reproduce the error ourselves

• If possible, take and add a screenshot